Level 2 CCTV Operator

Service Description

Level 2 CCTV Operator Course (Public Space Surveillance) The Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry is designed for individuals wishing to work as CCTV operators. This nationally recognised qualification provides the knowledge and practical skills needed to operate CCTV equipment effectively while complying with relevant legislation and industry standards – and is the qualification you need to apply for an SIA CCTV (Public Space Surveillance) Licence. This is a 3-day course, running 9:30am – 5:30pm each day. Learners are expected to attend all three days and take part fully in the training and assessments. 📚 Mandatory pre-course self-study: before the course starts, all learners must complete the required self-study, which we will send to you after booking. You will not be able to start the classroom training until your self-study has been completed. What Does the Course Cover? The course is a mix of classroom learning and practical training on CCTV equipment, made up of two units: Unit 1 – Principles of Working in the Private Security Industry The private security industry and its legislation, health and safety, emergency procedures, communication and record keeping, terror threat awareness, safeguarding and keeping vulnerable people safe. Unit 2 – Principles and Practices of Working as a CCTV Operator The purpose and functions of CCTV systems, roles and responsibilities of CCTV operators, codes of practice and operational procedures, data protection, privacy and confidentiality, surveillance techniques, incident management and gathering evidence. How Are You Assessed? Each unit is assessed by a multiple-choice exam, alongside a practical assessment of your CCTV operating skills – such as carrying out surveillance tasks, reporting incidents and gathering evidence – carried out during the course. Before You Book • You must be 18 or over to apply for an SIA licence • You must complete the mandatory self-study before the first day of the course • A valid First Aid or Emergency First Aid certificate is required for this qualification • A good standard of English is required (equivalent to CEFR level B2) • Bring valid ID in line with SIA requirements (1 Group A document and 2 Group B documents) Where Can It Take You? On successful completion you can apply for an SIA CCTV Operator Licence, opening up opportunities in a wide range of security and surveillance roles, including: • Local authority and town centre CCTV control rooms • Retail and shopping centre security • Corporate and commercial security • Transport hubs, hospitals and education sites • Monitoring and alarm receiving centres Training Location Burgeonton Academy St. Augustines Business Centre 125 Canterbury Road Westgate-on-Sea CT8 8NL